Tell Me About the 100% Course Acceptance Guarantee

We understand how important it is that your continuing education courses meet the requirements for license renewal or salary advancement. That's why Teaching Channel offers a 100% Course Acceptance Guarantee. If your completed course is not accepted by your district, state, or licensing authority, you may be eligible for a full refund of your course tuition.

How Does the 100% Course Acceptance Guarantee Work?

If you complete a Teaching Channel course and it is not accepted for license renewal or salary advancement, you may request a refund of 100% of your course tuition, provided all eligibility requirements are met.

To qualify for the guarantee, you must:

• Complete your course in accordance with Teaching Channel's published course requirements.
• Meet all published requirements established by your district, state, or licensing authority, including obtaining any required pre-approval.
• Submit your claim within 30 days of your original course purchase date.
• Complete and submit a Course Denial Waiver Form to Teaching Channel for review.

Please note that changes to district policies, state requirements, or licensing regulations occurring after your purchase are not covered by this guarantee.

What If My District or State Does Not Accept My Course?

If your completed course is denied for license renewal or salary advancement, please contact our Customer Support team to request a Course Denial Waiver Form.

Our team will provide the form and guide you through the process of submitting your claim for review.

Important: All claims must be submitted within 30 days of the original purchase date, and eligibility requirements must be met for a refund to be approved. The 100% Course Acceptance Guarantee applies only to courses denied for license renewal or salary advancement. The guarantee does not cover courses denied for tuition reimbursement or employer reimbursement programs. 

Do I Need to Verify Course Acceptance Before Registering?

Yes! We always recommend confirming your district, state, or licensing authority's continuing education requirements before purchasing a course.

Some districts and licensing authorities require pre-approval or have specific requirements related to course content, credit type, university partnerships, or professional development eligibility.

Obtaining any required pre-approval and ensuring your selected course meets all published requirements are necessary to qualify for the 100% Course Acceptance Guarantee.

Does the Guarantee Cover Changes to State or District Requirements?

The guarantee does not cover changes to district policies, state regulations, or licensing requirements that occur after your original course purchase.

We encourage you to verify current requirements before registering to ensure your selected course meets your professional development needs.

How Do I Request a Refund Under the Guarantee?

If your completed course is not accepted, our Customer Support team is happy to assist!

To begin the process:

1. Email support@teachingchannel.com to request the Course Denial Waiver Form.
2. Complete the form with the requested information regarding your course and its denial.
3. Submit your completed form within 30 days of your original course purchase date.
4. Our team will review your submission to determine eligibility under the 100% Course Acceptance Guarantee.

Eligible claims will receive a refund of 100% of the course tuition.

Questions About Course Acceptance? Contact Us!

We want you to feel confident in your professional development investment! If you have questions about course acceptance, eligibility requirements, or the 100% Course Acceptance Guarantee, our Customer Support team is here to help.

Email: support@teachingchannel.com

Customer Support Hours:

• Monday–Thursday: 8 AM–5 PM (Central Time)
• Friday: 8 AM–4 PM (Central Time)

More questions? We're just a chat or phone call away.